Refund policy

Return & Refund Policy

We want you to be satisfied with your MKHILL purchase.

We accept eligible returns within 30 days of delivery.

To be eligible for a return, your item must be unused, unwashed, unaltered, and in the same condition in which you received it. Items should also be returned in their original packaging whenever possible.

To request a return, please contact us at aa623720724@gmail.com and include your order number and the reason for your return.

Please do not send products back without first contacting us.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible and include your order number and photos of the item.

We will review the issue and provide an appropriate solution.

Non-Returnable Items

Items that have been used, washed, altered, damaged after delivery, or returned outside the return period may not be eligible for return.

Certain clearance or final-sale items may also be non-returnable when clearly marked as such on the product page.

Refunds

Once your return has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the item was damaged, defective, or incorrect.

Exchanges

If you would like a different color or size, please contact us. Depending on availability, we may recommend returning the original item and placing a new order.