Shipping policy
Shipping Policy
Shipping Policy
Thank you for shopping with MKHILL.
Order Processing
Orders are processed during regular business days.
Processing times may vary depending on product availability, order volume, weekends, and holidays.
Once your order has shipped, you will receive shipping confirmation and tracking information when available.
Delivery Times
Delivery times vary depending on the destination, carrier, and shipping method available at checkout.
Estimated delivery dates are provided as a guide and are not guaranteed.
Unexpected carrier delays, weather conditions, holidays, address issues, or other circumstances outside our control may affect delivery times.
Tracking
Once tracking information becomes available, customers can use the tracking number provided in the shipping confirmation email or visit our Track Your Order page.
Please allow some time for carrier tracking information to update after shipment.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Lost or Delayed Packages
If your tracking shows unusual delays or you believe your package may be lost, please contact us at:
We will assist you in reviewing the shipment information and determining the appropriate next steps.
Damaged Packages
If your order arrives damaged, please contact us promptly and provide your order number and photos of the damaged item or packaging.